An employee training manual is an essential tool for developing the human resource base of a company. Lack of it is recipe for disaster in the way employees deal with emerging situations within the workplace. Besides, lack of a manual is a potent tool for disillusionment among staffs, especially when it comes to their dreams to rise up the ranks. Employees know that when they are well trained they deliver better performance hence they stand a better chance of promotion. Additionally, an employee training manual makes operations run seamlessly. It is the ultimate safeguard against duplication of roles and processes which lead to wastage.
What Employee Training Manuals Do In Your Company- The Details
Generally, training manuals inform employees how specific tasks are performed. These are essential tools which prove invaluable to new staffs. Training manuals also contain crucial information about the company’s code of conduct and the specific policies of a company. They guide the employee on what to do, how to do it and when to do it. In short, manual enables every employee, across the levels, perform their roles in a succinct and definite way. They, additionally, help supervisors train new employees with a clear outlined approach that has a reference resource accessible to the new employee when they need to privately consult.
Company Employee Training Manual
These manuals provide information on company policies and the procedures to be followed by all workers in specific scenarios of operations. They include information that explains the various processes within an organization and the procedures that apply when using a firm’s information management set up. In addition, information regarding the safety procedures, emergencies, and the general code of conduct, as relates to local laws, is usually included in these volumes.
Position Training Manuals
As a rule of firm, an organization should avail a training manual that is specific for each job position within it. Such manuals are the reference points and guides on how an employee should carry out duties within their mandate and, indeed, outline the boundaries of each job position’s mandate. An accountant t should, for instance, have a manual that guides them on how to record and log such documents as invoices, how to process them, and how to request for their payment, including approval procedures and bureaucracies.
Task Focused Training Manuals
Apart from the position specific manuals, there is, often, need to develop training manuals that assist employees to perform a specific but common task. A good example is where telephone calls are answered by employees from different sections. There is need to have a manual that sets standards to be observed by all the employees when they respond to telephone calls. Such manuals should be laid out simply on walls or next to telephone points. They may be laid out in flow charts so as to further simply how they apply. It is also effective to avail such manuals on the company websites or general access computer accounts. The idea is to make an employee training manual as readily available as can be.